Under Australian Consumer Law, you have guaranteed rights for the goods you purchase from FGmods. These rights cannot be excluded and apply over and above this policy.
Although we are not required to provide a refund or replacement if you change your mind, we can refund the purchase price or exchange products purchased from FGmods subject to the following conditions:
- Returned within 21 days of purchase with your proof of purchase
- Item must be in original condition (including packaging) and not used
If you request a refund, the original purchase price will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets the conditions above.
If you receive an incorrect , damaged, incorrectly described, or has a major problem that would have stopped you buying the item had you known about it, you can return this product for a full refund or exchange.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.